We keep the systems behind closing day running, and we make your email hard to fake.
When the vendor who could answer will not call you back, we make that call.
Our managed IT has no long-term contract and no onboarding fee, and clients stay for decades anyway.
Our clients' systems are watched around the clock by a staffed security operations center, every day of the year. Very few IT companies offer that to a small business, and we do.
We do not advertise and we do not do hard sells. Almost every client has been with us more than ten years. Most have been with us about twenty.
We resell nothing and take no vendor commissions, so nobody pays us to recommend their product.
Within our scope, we document the domains and administrative accounts your business controls. That documentation is yours whenever you want a copy, including when you leave.
It takes one believable message at the right moment: a wire instruction that reads like it came from the right person, arriving just as a payoff or an earnest-money transfer is due. The office does not have to be careless for this to work.
Refinance fraud or forgery claims average nearly seven times the cost of other refinance claims.
That is a mean of $206,976 a claim, loss plus defense, against $30,264, from Milliman's 2025 analysis of title claims, published by ALTA. In cases CertifID's recovery service accepted in 2025, a diverted mortgage payoff carried the highest median loss of any category, $389,125. Where the seller's proceeds were the target, the median was $343,497 (CertifID 2026 State of Wire Fraud).
We do the technical side of ALTA Best Practices: email hardened against impersonation, multi-factor authentication, access controls and phishing training. Nobody can sell you an ALTA-issued certification, because ALTA "does not conduct any assessment or certification services". Third-party assessors do that, and your lenders or underwriter may ask for their letter. Wire-release authority, payee verification and callback procedures stay with your office.
A submission is not an acceptance. A county can reject a document for reasons it sets and send it back to the submitter, and that rejection lands in a queue somebody has to be watching.
The file is finished when the recorded instrument comes back and the fees reconcile. We monitor acknowledgments and rejections, and keep the returned document with the file, not in a portal nobody has opened since closing.
A closing runs through more logins than the closing table suggests: title production, search, e-recording, remote notarization, wire verification, and a portal for every lender and underwriter. An office can look redundant on paper while all of them lean on the same identity provider, the same administrator or the same connection. When that goes, they all go, and recording windows do not move.
Your production software may be changing hands. Qualia acquired RamQuest and E-Closing in 2025. If you are on either, ask whether your balances and attachments will come across.
When somebody leaves, closing their email account does not close the rest. For the systems in our scope, we take it up with whoever runs the portal and tell you what we find.
Texas Department of Insurance Procedural Rule P-32 sets different floors for different records: at least three years for escrow accounting documents, at least fifteen years for evidence of insurability, and the policies themselves indefinitely. A generic "we keep seven years" schedule misses the evidence-of-insurability floor by eight years.
Remote closings add one more. A Texas online notary has to keep the electronic record, including the video and audio of the identity check, for at least five years, and keep a backup of it (Texas Government Code 406.108). Where do last year's recordings live, and who still has the login?
Ask us anything. One IT question, answered straight, no charge and no pitch.
Which login or connection can your next closing least afford to lose? Send us that one.
Do you already have someone doing your IT? Ask anyway. If they have it handled, that is what you will hear.
Call (817) 265-5000 or email info@bdunn.com.