IT Support for Law Firms in DFW

We work for you.

Our managed IT has no long-term contract and no onboarding fee, and clients stay for decades anyway.

Our clients' systems are watched around the clock by a staffed security operations center, every day of the year. Very few IT companies offer that to a small business, and we do.

We do not advertise and we do not do hard sells. Almost every client has been with us more than ten years. Most have been with us about twenty.

We resell nothing and take no vendor commissions, so nobody pays us to recommend their product.

Within our scope, we document the domains and administrative accounts your business controls. That documentation is yours whenever you want a copy, including when you leave.

The filing accounts outlast the people who opened them

A small law firm desk in the evening: a tabbed stack of exhibits, a legal pad, two monitors showing indistinct documents, and banker's boxes on shelves behind.

In Texas courts that have mandated e-filing, attorneys file through an electronic filing service provider certified by the Office of Court Administration, under Rule 21. In the federal NextGen system, every filer needs their own PACER account, and each court approves filing privileges separately. Those are logins that belong to people, and none of them asks whether today is a deadline before something breaks.

Keep a list of those accounts, with somebody responsible for each. Otherwise a former employee's access outlasts their time at the firm. We hold that list for the accounts in our scope. When you tell us somebody has left, we revoke the access we control and tell you which accounts only the court or the provider can close.

A legal hold must stop scheduled deletion

A tidy IT setup deletes things on a schedule. Mailboxes purge, old files age out, backups rotate. That is the right default until a duty to preserve attaches to a matter, and then the same automation is quietly destroying material.

In Microsoft 365, an eDiscovery hold takes precedence over retention settings for the content it covers.

Ask any IT provider: can you suspend deletion for named custodians, show when it started, and show nothing was lost in between? Ask for a demonstration before a matter depends on it.

When a duty to preserve attaches is the firm's call, not ours. Our job is making sure the systems can carry it out once you make it.

Email working is not proof that drafting survived

Move a firm to browser-only Office and the mail keeps working, right up until a matter opens and the macro your document assembly runs on will not run. Microsoft says macros are only available in the Word desktop app. Check each integration before the move, not after.

Trust account records are a retention rule too

Texas Rule 1.15(a) says complete records of trust account funds and other property must be preserved for five years after the representation ends. Make sure no purge schedule treats those files like any other old file.

When a mailbox is breached, Texas starts two clocks

If what got out is sensitive personal information as Texas defines it, Business and Commerce Code section 521.053 sets two deadlines, both counted from the day the firm determines a breach occurred: 30 days to notify the Attorney General when 250 or more Texas residents are affected, and 60 days to notify the affected individuals, whatever the number. For individual notices, delay is allowed only as necessary to determine the breach's scope and restore the data system's reasonable integrity, or at a law enforcement agency's request because the agency determines notice would impede a criminal investigation. Notice must be given as soon as the agency determines it will no longer compromise the investigation. The statute asks for notice "as soon as practicable" and "without unreasonable delay," so do not treat the day counts as targets.

We do not advise the firm on its legal obligations. On the systems we manage, we can help work out which mailbox was reached and what was in it as fast as the records allow.

Put the filing deadline ahead of somebody else's ticket queue

Ask us anything. One IT question, answered straight, no charge and no pitch.

Maybe it is a filing login that fails, a matter you cannot restore, or a hold your systems cannot carry out. Send us whichever you thought of first.

Do you already have someone doing your IT? Ask anyway. If they have it handled, that is what you will hear.

Call (817) 265-5000 or email info@bdunn.com.