IT Support for Churches in DFW

We work for you.

Our managed IT has no long-term contract and no onboarding fee, and clients stay for decades anyway.

Our clients' systems are watched around the clock by a staffed security operations center, every day of the year. Very few IT companies offer that to a small business, and we do.

We do not advertise and we do not do hard sells. Almost every client has been with us more than ten years. Most have been with us about twenty.

We resell nothing and take no vendor commissions, so nobody pays us to recommend their product.

Within our scope, we document the domains and administrative accounts your business controls. That documentation is yours whenever you want a copy, including when you leave.

Test the pickup label, not just the login

The tech booth at the back of a church auditorium before a service: a digital mixing console with faders set, a laptop and a small monitor beside it, headphones hooked on the desk edge, and rows of empty seats running toward a lit stage.

Planning Center supports different printers for computer and tablet check-in stations. A printer that works from the office computer may not work from the iPad at the door. Find that out before families are waiting on security labels.

The connection check

The tablet connects and the service loads. Everything looks fine.

The complete check-in

A child is checked in, matched to a guardian, and a pickup label comes out of the printer.

A useful rehearsal checks the finished result. Does the stream reach its destination? Does giving take a live transaction? Do the phones answer? Loading the page or recording the service locally does not settle those questions.

We can write down what each vendor actually protects and test restores for the systems we look after. Decide what comes back first before a bad week, not during one.

Give your IT person a second set of hands

If the setup lives in one person's head, every Sunday question can land with them. We can help document how the systems connect and build a fallback, so somebody else knows what to do when they are away.

People rotate through staff and volunteer roles. Old permissions can stay long after the role ended. Before access changes, somebody needs to know who can approve it, whether that is your own leadership or a denominational office.

We can help your IT person map who approves what and find access that no longer matches anybody's current role. They should not have to carry every Sunday alone.

Ask about recurring gifts before changing platforms

Product names change. Breeze ChMS is now Tithely Church Management. Start with the platform and payment processor your church actually uses, then ask what a move would involve.

Ask what happens to past gifts, donor names, fund designations and statements. Ask separately about the saved payment methods behind recurring gifts.

Stripe will transfer card data only to another PCI DSS Level 1-compliant processor, but payment credentials saved with Link cannot transfer between processors. Ask your providers what they can move before setting a date.

If donors will need to set up recurring gifts again, find that out before the switch. Every donor who does not get around to it is a gift that silently stops. An export of donor records does not answer the recurring-payment question.

What would stop the line this Sunday?

Ask us anything. One IT question, answered straight, no charge and no pitch.

Ask your IT person or volunteer that question, then send it to us together. We can help them turn it into a plan, and they keep the credit when Sunday runs cleanly.

Call (817) 265-5000 or email info@bdunn.com.